A few weeks ago, Joanne Cleaver had a piece in the Chicago Tribune that was little more than a rant about the pretentiousness and relative inconvenience of staying at a bed and breakfast over a chain hotel. Of course, she’s entitled to her opinion and her choice about where to stay. I’ll go on my mini-rant here about lumping all B & B’s into the category of “pretentious.” I’ve had good and bad experiences at B & B’s, just as I’ve had good and downright rotten experiences at the chains. And of course, never mind all of that, I still retain my bias toward using local businesses as much as possible.
As an counter to Cleaver’s nightmare experience at a pretentious B & B in Vermont, here’s what I experienced a month or so ago on a visit to see my mom in Nebraska.
Driving rural roads just outside Valparaiso, Nebraska, I found the number on the mailbox and drove down the long lane and into a grove of trees and a circular drive with a house on either side of the circle facing each other. When a tall, thin older man came ambling along the driveway with an armload of tomatoes in tow, I announced, sheepishly, “I’m looking for the B & B.”
“Oh, you must be looking for Harriet,” he said, adding, “You have the right place.”
Jack and Harriet Gould welcomed me with a fine measure of midwestern hospitality. They showed me to my room where I was able to settle in and relax for the evening. I also met Jack’s brother, Don, who lives in the house on the other side of the driveway. Over the course of the next few days, I was able to piece together the interesting story that lay behind the gracious hospitality of my hosts.
Don and Jack grew up in Philadelphia. Don graduated from Penn State with a degree in animal husbandry and came out to Nebraska to farm. He was able to buy enough land to get started and began by growing and selling Christmas trees. Eventually he added cattle, and it was the cattle that for the rest of his career would serve as the centerpiece of his operation. Over the years he bought more land and rented the cropland out to others who had more of hankering for that side of farming.
Jack and Harriet were teachers. Early on, they out and spent the summers in Nebraska, Jack helping out his older brother. Eventually Jack and Harriet moved out and built a house on the same land. After teaching for a few years (and coaching football for many more, as I understand it), Jack became a full-time partner in the cattle operation. After their two daughters started school, Harriet returned to teaching in Valparaiso and eventually became principal.
On the last day of my stay 6 of us sat around the breakfast table. Let me add that the breakfast table was not merely breakfast, but a breakfast feast that bore a resemblance to a Thanksgiving feast. The table was set elegantly with china and crystal. Before breakfast each morning there was coffee and sweetbread as an “appetizer.” Breakfast on Saturday was a scrumptious egg casserole and sausages wrapped in bacon (remember, this IS Nebraska!), fresh, warm biscuits and a giant bowl of fruit. Both mornings I was there, I had enough breakfast to skate right through lunch to dinner before I needed to eat again. But I digress.
Six strangers plus hosts, which makes 9, sitting at breakfast on that Saturday morning provided the setting for some stimulating conversation. Turns out Jack is deeply involved in Common Cause, a notational citizen’s lobby organization that works on behalf of citizens for open, honest, and accountable government. One of the guest’s father had been a Nebraska state senator who eventually turned to a career as a lobbyist. It was extraordinarily interesting to hear them share their stories about competing sides of the citizen/politician divide. She talked about how her family had been the recipient perks that comes along with a career in politics. Jack had spent much of his adult life working against those kinds of undue influences on the part of the corporate world.
On the morning I left, Jack and I stood in their kitchen and talked on and on about his work in Common Cause and my work as a pastor and leader in broad-based community organizing and the many intersections in our work. Though we have channeled our energies and commitments through different organizations, what we share is a passion that our country’s democracy work for common people. I left that B and B and that conversation with deep gratitude for the connections made and the relationships established with a few great salt-of-the-earth people who are shining the light into the dark corners of the world where they live.
I may never cross paths with the Goulds again. I hope we do. Even if we don’t, my life is better for having made their acquaintance.
So, you can take your chain hotels. And I’m sure I’ll spend many nights in them, too. But I still relish the chance for making the communal connections of staying in a B & B. And f you’re ever in northeast Nebraska and you need a place to stay for the night, give the Goulds a call. It’ll be much more than just a place to stay for the night.
This innkeeper appreciates your thoughtful comments on your B and B stay.
Bed and Breakfasts are not all the same. Many times these days, the chain motel/hotel rooms are not the same either, as individuals purchase the franchises and run them to their abilities/liking.
Times have changed in the B&B world. the innkeepers I know all have up to date websites, with clear directions and maps. We respond to phone calls, email and texts. We will greet you when you arrive, show you to your room, answer any questions you may have, and give you the local’s guide to the best places to dine and attractions to see. We will chat as much (or as little) as you like.
Ensuite baths are becoming the standard. Mattresses, bedding and linens are top quality. Many dining rooms have individual tables. Wifi is free.
Unlike the chains, we cater to individual tastes, with vegetarian, vegan and gluten-free meal options (and yes, many of us offer more than just breakfast)
As for cleaning – I’ll take the B&B any day, where I know the blankets and linens are changed, the drinking glasses have been washed, not just wiped, and the kitchen has a regular inspection. We are not underpaid hourly workers. Our reputations depend on all aspects of our service, and we do take (quiet) pride in it.
Thank you for your choice to patronize local businesses. Your words have touched my heart and I for one, am grateful you posted your story.
Twin Gables Bed and Breakfast Inn
Thanks, Kathleen. Your description of the B & B experience has for the most part matched my own. And even for the few clinkers we’ve had, we’ve had FAR more negative experiences at the chains, even (or especially!), I might add, at the 4 star chains.
If we’re ever in your area, I’ll look you up. I’d love to meet you in person!
As an innkeeper, I also appreciated your candid response to the unfortunate Tribune article. It’s really too bad that if someone as any negative experience, they want to use that brush to paint all of us. Kathleen makes an exceptional point that we are ‘not underpaid hourly workers’ and that we and our reputations are one in the same. Any cursory look at review websites can tell you that. Once more is that we work hand in hand with the local economy. When I tell my guests the best places to shop, eat and sight-see, they GO there! Our local business people has figured this out and for the most part, return in kind.
We are SO much more than a hotel! I believe that Ms. Cleaver should just stick with the Marriott and write articles about things in which she is better versed.
Thanks, Lynne, for sharing your own insights. And I agree; always get local advice from the B & B proprietors.